I have lost my report how do I get a copy?

Please email and provide us with your name, email address, and the date that you completed the test. We will send you a new copy of the report.

I am having problems completing the questions.

Please check to see if any guidance is being shown on the screen. Note that you will need to provide a different score to each of the 5 questions that are shown in each group. If the problem persists, contact us at and we will endeavour to resolve your issue.

The payment process will not work.

Please check that you have entered all payment information and that your card has not expired. If the problem persists, please contact us at

Can I get more feedback on my results?

At this time we do not offer one-to-one feedback sessions. For more information about your report, you can read Mapping Motivation For Leadership, by James Sale and Jane Thomas, which contains detailed information about the 5 Elements model and how it works. If you have questions about your report, you are more than welcome to send them to where we will be happy to help.

Where can I find out more information?

You can find more information on 5 Elements in the book Mapping Motivation For Leadership, by James Sale and Jane Thomas, including detailed information on how to understand the model and practically incorporate it into your daily activities.